How do I reset my password?

If you are signed in, choose Change password in Settings. If you are signed out, choose Reset password on the login page. We email you a link to choose a new password.

Steps

When you are signed in

1. Open Settings.
2. Under Update password, choose Change password.
3. Open the email we send to the address on your account, and follow the instructions in it.
4. Log in with your email address and the new password.

When you are signed out

1. Open your account. If you are signed out, the login page opens.
2. Choose Reset password under the password field.
3. Enter the email address you use for your account and choose Continue.
4. Open the email from us and follow the instructions in it.
5. Go back to your account and log in with your email address and new password.

If it doesn't work

• If you log in with Google or Apple, Settings has no password. Choose Continue with Google or Continue with Apple on the login page.
• If the email doesn't arrive, check your spam or junk folder, and that you used the email address on the account.
• If Settings says "Too many requests. Please try again later.", wait and try again.
• If you don't have an account yet, please follow the steps in How do I register an account?.