What should I do if my Tracks only have sound on one side?

Please test your Tracks on multiple devices to check if the issue follow the Tracks or the device.

If you are using a dongle, please try the Tracks without the dongle and see if the issue persist.

Still having issues?

If the issue persists after completing the troubleshooting steps, please submit your results through our ticket system. Once we receive your message, we’ll review the information and guide you on the best next steps.