What is your return policy for used products?

If you are not satisfied with your Remixed order, you may return it within 30 days of purchase. To initiate a return, please contact our support team within 30 days and they will guide you through the process.

We do not offer a free return service, and AIAIAI will therefore not cover the shipping cost for returning the products. This is due to exploitation by some customers who buy products outside of their needs. This is in strict contradiction to our values and sustainability agenda.

Please refer to our Terms & Conditions that apply to Remixed returns https://aiaiai.audio/pages/terms-and-conditions

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