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Troubleshooting
Where do I find the serial number of my product?
Cables:
On the packaging
Or the sticker on the cable
Earpads:
On the packaging
Speaker units:
On the packaging
Or on the right speaker unit, QR code can be scanned by mobile phone or reading device.
Headbands:
On the packing
H10 with QR code that can scanned by mobile phone or reading device
On the sticker on the cable (for H01/02/03/04)
On the top inner side of the headband with an NFC reader application (e.g. GoToTags, NFC reader, some mobile phone) (for H01/02/03/04)
For the H10 on the left side, QR code that can be scanned by mobile phone or reading device
Related questions
My product is no longer working, what can I do?
How do I firmware update the S10 speaker units?
How do I firmware update the H10 headband?
H10 firmware update and improvements
How do I firmware update the S10 Speakers?
Can’t find what you’re looking for?
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