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Troubleshooting
Where do I find the serial number of my product?
Speaker units
On the packaging
Or on the right speaker unit, QR code can be scanned by mobile phone or reading device.
Headbands
On the packing
On the sticker on the cable (for H01/02/03/04)
On the top inner side of the headband with an NFC reader application (e.g. GoToTags, NFC reader, some mobile phone) (for H01/02/03/04)
For the H10 on the left side, QR code that can be scanned by mobile phone or reading device
Cables
On the packaging
Or the sticker on the cable
Earpads
On the packaging
Related questions
My product is no longer working, what can I do?
How can I update my H10?
Where can I use the credit I receive for my trade-in?
How can I return a product to trade-in?
How do I firmware update the S10 speaker units?
Can’t find what you’re looking for?
Contact us